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Jefferson Review |
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"Your Liberty is Our Interest" |
January 9, 2006 | |
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Tech Support Help!
Customer: My keyboard is not working anymore. Tech support: Are you sure it's plugged into the computer? Customer: No. I can't get behind the computer. Tech support: Pick up your keyboard and walk 10 paces back. Customer: OK Tech support: Did the keyboard come with you? Customer: Yes Tech support: That means the keyboard is not plugged in. Is there another keyboard? Customer: Yes, there's another one here. Ah...that one does work...
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Tech support: Your password is the small letter a as in apple, a capital letter V as in Victor, the number 7. Customer: Is that 7 in capital letters?
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Customer: I can't get on the Internet. Tech support: Are you sure you used the right password? Customer: Yes, I'm sure. I saw my colleague do it. Tech ! support: Can you tell me what the password was? Customer: Five stars.
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Tech suppo rt: What anti-virus program do you use? Customer: Netscape. Tech support: That's not an anti-virus program. Customer: Oh, sorry...Internet Explorer.
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Customer: I have a huge problem. A friend has placed a screen saver on my computer, but every time I move the mouse, it disappears.
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Tech support: How may I help you? Customer: I'm writing my first e-mail. Tech support: OK, and what seems to be the problem? Customer: Well, I have the letter 'a' in the address, but how do I get the circle around it?
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A woman customer called the Canon help desk with a problem with her printer. Tech support: Are you running it under windows? Customer: "No, my desk is next to the door, but that is a good point. The man sitting in the cubicle next to me is under a window, and his printer is working fine."
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And last but not least...
Tech support: "Okay Bob, let's press the control and escape keys at the same time. That brings up a task list in the middle of the screen. Now type the letter "P" to bring up the Program Manager." Customer: I don't have a P. Tech support: On your keyboard, Bob. Customer: What do you mean? Tech support: "P".....on your keyboard, Bob. Customer: I'M NOT GOING TO DO THAT!
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