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Peeling the Onion (The Art of Persuasion)
by Gordon
Francis Corbett
When I entered college almost forty years ago, and began discussing
political issues, I was terrible. Compared to me, the Chicago Cubs
were world champions. I hardly ever won an argument.
Nevertheless, as I learned more about facts, philosophy, and debate, my
percentage improved.
Something
bothered me. Whenever I did win, I expected my opponent's opinion to
change, but that hardly ever happened.
About twenty years later, an auto-salesman friend unwittingly gave me a
clue. "When we get back from the test drive, I let my customer
ask questions. Most are objections to buying. Each objection
conceals another that lies beneath; and, when I have answered all of
his questions, he is usually ready to buy. It is really like peeling
an onion."
In importance, one's political philosophy far surpasses a new automobile.
So, when a friend and I discuss some controversial idea, I pay attention
to his words; but I also listen for undertones that might indicate
why he disagrees. Then, I ask him a question.
What he says, and how he says it, will tell me a lot. Some people
know a great deal and like to use it. Others may know little, but
like discussing current events anyway. Still more back a political
party willy-nilly, and do not care to debate its positions. A few,
possibly fearing economic consequences, prefer not to comment.
If my friend wants to talk, I let him ask me questions.
Mindful of what my salesman friend told me, I answer them; but if
his opinion does not change, I do not despair. People do not change
their minds overnight. Effective persuasion requires gentleness,
courtesy, and above all, patience.
So, the next time you and a friend are talking, and you want to change his
mind, remember the onion.
Please, peel it gently.
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